04 — LLM & Agentic AI

Intelligent applications
built to last

I design and build production-grade LLM-powered and agentic AI applications — helping organisations move confidently from AI experimentation to real, business-value-generating systems, built on sound architectural foundations.

Core Services

From strategy to
production AI

Most organisations have explored AI in pilots or proofs of concept. The hard part is getting to production — with the reliability, observability, cost control, and governance that enterprise systems demand. I bridge that gap.

Service 01
LLM Application Design & Development
RAGSemantic SearchDocument IntelligenceConversational AI

Architecture and development of production-grade LLM-powered applications. I design systems that are robust, observable, and cost-efficient — selecting the right models, embedding strategies, and retrieval patterns for each specific use case.

  • Retrieval-augmented generation (RAG) pipeline design and implementation
  • Semantic search and knowledge base systems
  • Document intelligence — extraction, summarisation, classification, Q&A
  • Conversational AI and enterprise chatbot systems
  • Model selection and evaluation (OpenAI, Anthropic, Google, open-source)
  • Embedding strategy, vector store selection, and retrieval optimisation
  • Prompt engineering, chaining, and structured output design
Service 02
Agentic AI Systems
Multi-AgentLangGraphAutoGenTool Use

Design and build multi-agent systems and autonomous AI workflows — where AI agents plan, use tools, delegate, and collaborate to complete complex, multi-step tasks. We architect systems with the reliability and observability production environments demand.

  • Multi-agent system design and orchestration architecture
  • Tool and API integration design (web search, code execution, database access, external APIs)
  • Agent memory design — in-context, episodic, semantic, and procedural
  • Guardrails, safety checks, and human-in-the-loop controls
  • Evaluation frameworks for agent reliability and task completion
Service 03
AI Integration & Platform Engineering
APIsEvent-DrivenCloud-NativeScalability

Integrating LLM capabilities into existing products and platforms — via well-designed APIs, event-driven architectures, and cloud-native infrastructure. We ensure AI features are performant, scalable, and cost-controlled in production.

  • AI feature API design and implementation
  • Streaming response architecture and real-time UX patterns
  • Async and event-driven AI processing pipelines
  • Cloud-native AI infrastructure on public cloud service providers
  • LLM inference cost optimisation (caching, batching, model routing)
  • Observability — logging, tracing, and monitoring for AI systems
Service 04
AI Readiness & Strategy
Use Case DiscoveryData ReadinessAI RoadmapTeam Enablement

For organisations earlier in their AI journey, I help identify where AI can genuinely create value, assess your readiness to deliver it, and produce a prioritised roadmap for adoption — grounded in your specific business context, not generic AI hype.

  • AI opportunity assessment — use case identification and value sizing
  • Data readiness review — availability, quality, and governance
  • Infrastructure and platform readiness assessment
  • Team skills and capability gap analysis
  • Build vs. buy vs. configure evaluation for AI tooling
  • Prioritised AI adoption roadmap with phased delivery plan
  • AI governance and ethics framework for your organisation
My Approach

How I build AI
that actually works

Production AI is harder than it looks. I've developed a set of principles that guide every engagement — from the first design session to post-launch monitoring.

Production-First Thinking

I design for production from day one — with observability, error handling, cost controls, and fallback paths built in from the start, not bolted on after a demo.

Evaluation-Driven Development

I establish evaluation frameworks early and measure quality continuously — because AI systems that aren't measured don't improve and can't be trusted.

Architecture-Led

LLM applications are software systems and deserve the same architectural rigour. I apply proven patterns — RAG, agents, streaming, caching — with clear rationale and documented trade-offs.

Responsible by Design

Safety, explainability, and governance aren't optional extras. I embed them from requirements through to deployment — building systems your organisation can stand behind.

Model-Agnostic

I don't favour any single model provider. I select the right model for each task — considering capability, cost, latency, data privacy, and your existing relationships.

Knowledge Transfer

My goal is to leave your teams more capable, not more dependent. I document decisions, share rationale, and build your team's understanding alongside every delivery.

Ready to move from AI
experimentation to production?

Book a Free Discovery Call →